1. Please contact the seller if you want to customize the veil
2. If post to BRAZIL, please tell us the receiver's CPF in the message box, without it, we can not post the dress, thanks for your understanding.
We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 🙂 Orders processed timely after the payment verification.
About Return Policy:
1. We refuse teturn the items back without any quality problems. if you bought it, and not like it after you received it, we refuse return.
2. Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
3. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
Your feedback is really important to us, please take a few seconds to leave great feedback if you are satisfied with our product or service, thank you so much!!
Negative feedback can not resolve the problems, Communication is the bridge of the human mind and the world is alway beautiful under smooth communications.
If our goods or service does not satisfy you, please give us a chance to improve before opening a dispute. We are always doing our best to help.