1. Please contact the seller if you want to customize the veil
2. If post to BRAZIL, please tell us the receiver's CPF in the message box, without it, we can not post the dress, thanks for your understanding.
(a) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
(b) Please check with your country's customs office to determine what these additional costs will be prior to ordering/buying.
(c) These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
(d) Orders processed timely after the payment verification.
(e) We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
(f) SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
(g) If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 🙂
About Return Policy:
1. We refuse teturn the items back without any quality problems. if you bought it, and not like it after you received it, we refuse return.
2. Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
3. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
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